Terms and Conditions

for full details on our terms and conditions please contact us

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1. GENERAL

1.1 The use of this website and access to all the services provided are subject to all of the following terms, conditions and notices.

1.2 We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the Terms and Conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest Terms and Conditions.

1.3 If you are not a consumer then you confirm you have authority to bind any business or person on whose behalf you use this website.

2. DEFINITIONS

2.1 In order to simplify the Terms and Conditions we have provided definitions of certain words or phrases. Where the words or phrases have been used this is the definition we are referring to:-

"Contract" an agreement to sell the item(s) which you have placed on order through our website and which incorporate these Terms and Conditions.

"Orders" this means an order placed by you for one or more of our products.

"You" "Your" the person that is placing the order or simply using the website.

"We" "Us" "Our" this means Bang On The Trend.

"Website" bangonthetrend.com

3. ORDERS

3.1 All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions.

3.2 The confirmation stage sets out the final details of your order. Following this, we will send to you an order acknowledgement e-mail detailing the products you have ordered. Please note that this e-mail is not an order confirmation or order acceptance from us.

3.3 Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or have cancelled it.

4. DELIVERY

4.1 This website is only for delivery of products to customers in mainland UK, Northern Ireland, Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands. We can also deliver to BFPO addresses and the Republic of Ireland.as well as some other European countries. Please see the Help section for the full list. All goods must be signed for by an adult aged 18 years or over on delivery.

4.2 Delivery of the goods will depend on the option that was selected at the ordering stage. We offer a next day service to customers in most of mainland UK, Northern Ireland, Channel Islands and Isle of Man. Our next day service to Orkney, Shetland, Scottish Islands and some remoter parts of Scotland cannot be guaranteed. We will guarantee a delivery service of no more than three working days. We also offer a standard delivery service, which aims to deliver the goods within four working days. However no guarantee is made, especially in relation to Orkney, Shetland, Scottish Island and the remoter parts of Scotland.

4.3 We will make every effort to deliver goods within the estimated time scales, however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within estimated time scales.

4.4 Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.

5. PAYMENT

5.1 Payment must be made when the order is placed through the website. Payment is taken from the instructed card when the order is made. We accept most major credit and debit cards.

5.2 Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.

5.3 The price you pay is the price displayed on this website at the time we receive your order. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods you will receive a full refund.

5.4 Title to any products you order on this website shall pass to you on delivery of the product provided that we have processed and received payment in full for the product.

5.5 All prices include VAT (where applicable) at the applicable current rate but will exclude delivery charges, unless expressly stated otherwise.

6. RETURNS AND CANCELLATIONS

6.1 The Distance Selling Regulations state that you as a consumer have the right to cancel your full order within seven days of receiving the goods. If you wish to cancel your order you must notify us in writing and return the goods to us within seven days of receipt. When you exercise your right to cancel under the regulations ownership of the goods will revert to us. The Regulations impose a responsibility on you to take reasonable care of any goods that have been supplied. This obligation applies before as well as after you have given notice of cancellation. You have a duty to restore the goods to us. This means that you make them freely available to us for collection. Any costs incurred by us in collection will be deducted from any refund to you if you fail to organise return of the goods. If you arrange for return of the goods it will be at your own expense. Nothing in this Clause affects our policy for return and exchanges and faulty or wrong goods. For more information please see the Returns Clause. For more information please see the returns page.

7. OWNERSHIP OF RIGHTS AND INTELLECTUAL PROPERTY

7.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights and all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensor. You are permitted to use this material only as expressly authorised by us or our licensor.

7.2 All rights on this website are owned by Bang On The Trend. The website is for personal and non commercial use only. Any attempt to copy, store or share content and information for commercial purposes is strongly prohibited. You must not attempt (and agree not to assist or facilitate any third party to attempt) to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from this website.

8. Liability and indemnity

8.1 Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence or fraudulent misrepresentation.

8.2 Subject to Section 8.1, above we will not be responsible or liable to any user or third party for any damage and injury caused by any product, service, goods or information bought through bangonthetrend.com save insofar as we are liable under English law.

8.3 Subject to Section 8.1 we will use reasonable endeavours to verify the accuracy of any information on the site but make no representation or warranty of any kind express or implied, statutory or otherwise regarding the contents or availability of the site or that it will be timely or error free, that defects will be corrected, or that the site or server that makes it available if free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content for material uploaded or transmitted through the website and we accept no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

8.4 Subject to Section 8.1 above. Other than as expressly provided for in these Terms and Conditions with respect to specific products and except for the exclusive remedy set out at Section 6 above, any indemnities, warranties, Terms and Conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.

8.5 Subject to Section 8.1 above we will not be liable, in contract, delict (including without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any economic losses (including without limitation) loss of revenues, data, profits, contracts, business or anticipated savings, loss of goodwill or reputation or any non foreseeable or indirect losses, suffered or incurred by that party arising out of or in connection with the provisions of any matter under these Terms and Conditions.

8.6 Notwithstanding the above, subject to Section 8.1, our aggregate liability (whether in contract, delict or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents arising out of any claim.

8.7 This Clause 8 does not affect your statutory rights as a consumer nor does it affect your contract cancellation rights.

8.8 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

8.9 If you are dissatisfied with any product or content on bangonthetrend.com or with the Terms and Conditions or the privacy policy, we only advise discontinuation of the use of the website.

9. LAW AND JURISDICTION

9.1 These Terms and Conditions are to be governed and construed in accordance with English Law irrespective of where you reside. 

10. DATA PROTECTION

10.1 We are registered under the Data Protection Act 1998 and comply with all the rules that are set out to ensure the protection of your data and information. For specific information on the Data Protection Act please contact the Information Commissioners Office.

11. MISCELLANEOUS

11.1 You may not assign or sub-contract any of your rights or obligations under these Terms and Conditions or any related order for products to any third party unless agreed upon in writing by us.

11.2 We reserve the right to transfer, assign, novate or sub-contract the benefit of the whole or part or any of our rights or obligations under these terms and conditions or any related contract to any third party.

11.3 If any portion of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or unenforceability of the other sections of these Terms and Conditions shall not be affected.

11.4 No delay or failure by us to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of the them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by our authorised representatives.

11.5 These Terms and Conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and us relating to the use of this website (including the order of products), and sets forth the entire agreement and understanding between you and us for your use of the website.

11.6 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that as you have chosen to enter a linked website we are not responsible for the availability for such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation any advertising, content, products, goods or other materials or services on or available from such websites or resources, or (iii) the use to what others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Contact Details: Bang On The Trend

78 Woodlands Road, Handforth, Wilmslow Cheshire, SK9 3AU

1. BY POST

1.1 If you are not completely satisfied with the purchase you have made you can return the item or items to us within 14 days from receipt. You will be responsible for the cost of the return. The items must be in an unused condition. We will offer a full refund on receipt. We are sorry but we cannot offer a refund on the postage. The item or items can also be exchanged for a different colour or size if preferred. Some products will be non-returnable due to hygiene reasons and these will be clearly marked on the website.

1.2 If you are returning by post you must have a Returns (RMA) number otherwise the item or items will not be accepted. Follow the procedures below to return by post:-

1.2.1 Log into your customer account and select the order or item(s) within the order you wish to return.

1.2.2 Once you have selected the item(s) and the reason for return click submit. You will be sent an email with your Retuns (RMA) number.

1.2.3 Write this number on the returns form provided and post this form along with the item(s) and web receipt to the address below:-

Website Returns

Bang On The Trend
78 Woodlands Road, Handforth, Wilmslow Cheshire, SK9 3AU

3. Faulty or wrong item

3.1 If you receive a faulty or damaged item and you want to return by post you must email us  stating the order number and the reasons for wanting to return the item. You also need to advise us on whether you require a refund or an exchange. On receipt of the email we will analyse the case and if appropriate ask you to return the item to us.

3.2 If you receive a wrong item you must email us stating the order number and the reasons for wanting to return the item. You must also advise us on whether you require a refund or an exchange. On receipt of the email we will advise you on the next step.

4. Delivery charges

4. Costs to return goods to us by post will only be refunded if you have received a wrong, damaged or faulty item. In any other case you will be responsible for making sure the item or items reach us safely and you will be responsible for the costs of posting.

5. ALL POSTAL RETURN

5.1 To ensure that goods are received by us safely you must:-

5.1.1 wrap the item or items adequately and make sure they are sealed;

5.1.2 ensure that you get a certificate of posting from the Post Office as proof of postage. The certificate of posting is a free service available at all Post Offices